7 ARTICLES TO HELP YOU
Premium & payments
Purchases, cancellation and receipts without the runaround.
Manage or cancel Premium
The store or payment route used for purchase determines how it is managed.
Delete account and end a subscription
Account deletion and cancellation are separate steps when a store manages payment.
Restore a previous purchase
Restore only retrieves confirmed entitlements from the same store account.
Request a refund
Refunds depend on purchase route, applicable terms and legal rights.
Unknown or duplicate charge
First check receipt, store account and billing period without exposing payment details.
Purchase pending or failed
A started purchase must unlock Premium only after confirmed completion.
Prices, term and automatic renewal
The terms shown by the store immediately before purchase are authoritative.
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